First Timers

Getting started is extremely easy! If you’re a first timer, all you’ll need to do is to sign up for an account via our website or mobile application and purchase a trial package or drop-in, proceed to our schedule and make your first booking!

We have our signature RIDE classes that are specially tailored for beginner to intermediate riders. We also run exclusive themed classes on a monthly basis that has is centric around one to two specific artistes which are a ton of fun!

Every class is beginner friendly and we encourage riders to take a ride with all our highly trained instructors. If you want to focus on form and technique, you may also look out for our FUNDAMENTAL classes in our schedules!

With the proper form and technique, spin can be made safe for everyone. Our instructors will pay extra attention to ALL riders, encouraging them to take breaks during class if necessary and will provide water breaks in between sets during the class.

All riders are encouraged to arrive at least 15 minutes before the class starts so that we have ample time to orientate you to the ground, start our safety and equipment set up briefing!

Classes will be fun-filled but intense. You can expect a 45 minute that comprises of a combination of strength training, sprint training and hand weight exercises that is sure to make you feel stronger than you were yesterday.

The environment is specially designed to channel all your energy in class. You will be in a dark room with neon lights flashing overhead and heart pumping music that is bound to get your adrenaline going. Our highly trained instructors will also be there to lead, motivate and ensure your safety from the podium. There are no judgements inside the studio, we just want to help you in your transformation to becoming the best version of yourself!

Membership

A: Membership at Focus Cycle is charged on a monthly basis. Payments are processed automatically through your chosen billing method every 1 month.

A: You can cancel your membership by providing two weeks’ notice, either in person or by email at info@fitnesspanda.hk under exceptional circumstances. After the two-week notice period, your membership will end, and no further charges will apply.

A: You can book classes through the Focus Cycle website or mobile app. Simply log into your account, select the class you want, and confirm your booking.

A: You can cancel a class through the website or mobile app before the class starts. If you cancel within the specified timeframe, no fee will be charged. However, cancellations must be made at least 12 hours before the class to avoid a no-show fee of HK$50. Failure to cancel or not showing up may result in this charge.

Studio

Towels and lockers are provided. 

We provide a water dispenser, but please bring your own bottle.

Changing room: Yes.
Due to shopping mall water supply construction issue, shower will be available later on.

Packages

A: Classes are first made available on the Focus app, giving members priority access to book their spots. Only if there are still open spots will the classes be listed on other platforms. For example, if a class has available spaces, ClassPass will automatically list it 24 hours before the class starts, allowing bookings through that platform. However, this means ClassPass may not always guarantee your desired class availability.

all packages cannot be shared to others.

The date reflected is the deadline for you to physically attend your first class. Your package will be activated once you’ve booked a first class, regardless of whether you attend, cancel or no-show the class.

This will be reviewed on a case-by-case basis. Please send an email to info@fitnesspanda.hk and reference your case with the relevant documents.

The date of expiry reflected is the last day you will be able to attend classes with that package.

Studio Policies

In the event that you need to cancel your class, please cancel it by 12HOURS before the class to avoid any late cancellation charges.

All riders are recommended to arrive at least 15 minutes before the class commences. It will be mandatory for first timers to arrive 15 minutes before the class commences as part of our safety protocols. In the case that a first time rider arrives later than the stipulated time, they may be subjected to a rejection of entry and have their class credit forfeited.

Riders both new and seasoned will be denied entry if they arrive later than the stipulated start time of the class. This is part of our safety protocols to minimise intermingling amongst individuals when the class commences. Riders who are denied entry due to late coming will also be subjected to a forfeit of a class credit. In the case that your late arrival is due to extenuating circumstances, please write an email to info@fitnesspanda.hk to seek an appeal for the refund of the class credit.

Please email to info@fitnesspanda.hk